Be aware of pension scammers

The current situation with COVID-19 has sparked an increase in fraudulent activity, with pension scammers using the crisis to take advantage of people’s concerns and fears. If you are approached about or are considering transferring your pension benefits, please exercise extreme caution. You can find more information on how to identify potential pension scams here. The Financial Conduct Authority’s ScamSmart website includes general help around protecting yourself from potential scams, and specific guidance relating to COVID-19.

Updating Personal details and contacting us

If you are having problems logging into the website or you have a question, you can contact the Pensions Administration Team.

If you simply want to update some of your personal details, you can do this on PensionLine without having to write to us. If you are logged into PensionLine, follow these links to: 

If you still need to contact us, you can do so by the following methods. Please have your employee number or pension membership number to hand to help us quickly find your details.


Email Send us an email via our online form
Phone 0345 602 1063
If calling from outside UK +44 1932 767 730

If you would like to write to the team, please send your letter to:

BP Pension Fund
Pensions Administration Team
Chertsey Road
TW16 7LN